FAQs

This is an approximate conversion table to help you find your size. If you have already purchased an item by our brand, we recommend you select the same size as indicated on its label.

WHAT ARE SHIPPING TIMES AND COSTS?

  • Complimentary ground shipping within 1 to 7 business days
  • In-store collection available within 1 to 7 business days
  • Next-day and Express delivery options also available
  • See the delivery FAQs for details on shipping methods, costs and delivery times

WHAT PAYMENT METHODS CAN I USE?

Venini accepts the following payment methods:

  • Credit Card: Visa, MasterCard.
  • Venini features a Fast Checkout option, allowing you to securely save your credit card details so that you don't have to re-enter them for future purchases.
  • Zelle: Shop easily online without having to enter your credit card details on the website.You can contact us and transfer the payment via Zelle.

WHAT IS YOUR EXCHANGES, RETURNS AND REFUNDS POLICY?

Items returned within 48 hours of their original shipment date in same as new condition will be eligible for a full refund or store credit. Refunds will be charged back to the original form of payment used for purchase. Customer is responsible for shipping charges when making returns and shipping/handling fees of original purchase is non-refundable.

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